RETURNS & EXCHANGES
3-Day No Questions Asked Returns & Exchanges
Changed your mind? No problem. We offer a one-time FREE return or exchange. Simply contact us within 3 days of delivery.
| Policy | Details |
|---|---|
| Return Window | Contact us within 3 days of delivery |
| Return / Exchange | One-time FREE return or exchange (including reverse pickup) |
| Reason Required? | No questions asked |
| Prepaid Refund | Refunded directly to the original payment source (UPI, NetBanking, Cards) within 3–5 business days |
| COD Refund | Refund transferred directly via Bank Transfer or UPI to details provided by the customer |
| Product Condition | Product must be unused, unworn, and returned with original packaging, tags & accessories |
| Damaged / Wrong Product | Contact us within 3 days of delivery with photos/unboxing video for immediate priority replacement |
| hello@themenslane.com | |
| WhatsApp / Call | +91 9120612762 |
| Support Timings | Monday–Saturday, 10:00 AM–6:30 PM IST |
How It Works
1. Contact Us
Email hello@themenslane.com or WhatsApp +91 9120612762 within 3 days of receiving your order along with your Order ID.
2. We Arrange Reverse Pickup
Our courier executive will pick up the package from your doorstep. Your first return or exchange is 100% free, with zero pickup charges.
3. Instant Refund or Replacement
Choose between a refund or replacement/exchange. Prepaid refunds go back to the original payment source within 3–5 business days. COD refunds are sent directly to your Bank Account / UPI.
The Mens Lane Quality & Replacement Warranty
Every piece is engineered with premium 316L & 304 Stainless Steel with waterproof, anti-tarnish coating. Covers tarnishing, breakage & fading under our warranty policy.